Scheduling


 Rescheduling, Tardiness, and No-Call/No-Shows 

 I understand that unexpected things happen, but please realize that once we agree on a specific time slot that I am setting aside my time for you. If you cannot attend a lesson for any reason, please notify me as soon as possible (6 hours minimum notice required). 

*** If sufficient notice is given you will be placed on a notify list when a potential time slot becomes available to reschedule the missed lesson, or the student may attend a group lesson. 
*** If insufficient notice is given, you will NOT be offered the option to reschedule or attend a group class. Exceptions may be considered at my sole discretion. 
*** If no notice is given, the lesson is considered a no-call/no-show (see below). 

I reserve the right to deny reschedule requests if I feel this policy is being abused. If I need to cancel a lesson, I will give you as much notice as possible and give you the option to reschedule or attend a group lesson. No credit or refunds will be given for missed or cancelled lessons. 

I do request that all students be on time. If you are late, a portion of your lesson will be lost, and the lesson will conclude at the normal time. My students are scheduled very close to each other. Therefore, to respect the privacy of other clients, please do not come to the door before your scheduled time. Students should leave or be picked up promptly after the lesson has concluded. 

No-call/no-shows will be charged as though I had taught the lesson and the student will NOT be given the option to reschedule or attend a group class. It is the responsibility of the student/guardian to remember to attend lessons and I do not send out reminders. Excessive no-call/no-shows will result in being dropped as a client with no refunds given. 

On my end, I promise that I will be there on time, prepared, and ready to teach. If ever I am not home, please wait until the agreed upon time. Some of my students are taught at other locations, and I require sufficient time to return to my home studio. I will always call or text if I will be late or need to cancel. 


Breaks, and Discontinuation 

 If you take a break from lessons, I reserve the right to give away your time slot. If you would like me to hold it for you, I will do so for up to 3 months at a rate of $60 per month for each student. If you plan to take a break, need a time slot held, or you wish to discontinue lessons, I require 30 days notice. If insufficient notice is given, there will be a $40 fee (per student) to cover the time that it takes to fill the empty slot. If you have pending reschedules on your account, you may schedule those normally or elect to forego the reschedule. Pending reschedules may not be used in place of normally scheduled lessons. No refunds will be given for lessons not rescheduled or attended.